Warranty service registration
Please follow this procedure:
Check if device is eligible for warranty service. Warranty is valid for 2 years since the first activation date.
2. Register devices in Excel form. Form is attached below.
Warranty application form:
3. Upload Excel file to Service Desk: https://sensatacloud.atlassian.net/servicedesk/customer/portal/35/group/98/create/288
4. Send devices only when you get a confirmation from the service desk agent.
Address:
Xirgo Global Warranty Department
Lithuania, Kaunas, Chemijos g. 15
LT-51332
Note. We do not accept devices from end-users. If you are an end-user, firstly contact your dealer for further steps.